Terms And Conditions

Risk Alert 247 Terms & Conditions

These Terms set out your agreement with us in relation to the use of our website, apps and services.

Before you start using our Service you must verify your identity using the Yoti App or using the Easy ID App and accept these terms and conditions. Please read these terms and conditions carefully, together with any other terms made available by us from time to time, as they control your use of our Service. These terms and conditions tell you who we are, how you and we may change or end the contract between us, and other important information. By accepting them and using our Service you are agreeing to be bound by them. If you do not understand or do not wish to be bound by these terms and conditions, you should not register for the Service. You should also read our privacy policy which can be found on the website.

We are:

Risk Alert 247 Ltd, Company Registration Number SC721296, registered at 10 Hardengreen Business Centre, Dalhousie Road, Dalkeith, Midlothian, EH22 3NX.

Any queries relating to these terms or this website should be sent to:

[email protected]

Data protection

Our data protection registration number is ZB395986 and you can check our registration on the Data Protection Public Register by visiting

https://www.ico.org.uk/esdwebpages/search

Who can be our customer?

You’re our customer (or thinking about becoming our customer), if we say “you” or “your” in these terms, we mean you. You are welcome to be our customer provided you are:

  • over 18 years old
  • live in the United Kingdom
  • a real, live person accessing our services for your personal use
  • accessing our services on your own behalf
  • have identified yourself using Yoti’s services before you apply for our Risk Alert 247 Service
  • We can refuse to provide a new customer with services or cease to provide services to existing customers, at any time and at our sole discretion. Examples of when we might do this include if:
    • we find out or have reason to believe you’re breaching these Terms (for example, you’re using our services for business use or on someone else’s behalf)
    • we decide to stop offering a service you are using
    • we think your use of our services is unlawful or you are breaching our Acceptable Use Policy
    • your initial identity verification check has been unsuccessful and we have not been able to verify your identity.

Our Acceptable Use Policy

When you’re using our services, you must not do any of the things listed below. If you do or if we have reason to believe you either have done or will do, we may refuse to provide services to you temporarily or permanently or we may take other action against you (including legal action).

Some of these things are unlawful. Where this is the case (or we believe it may be the case) we may disclose your identify, your activities and other information we hold about you to law enforcement agencies.

You must not, and you must not allow another person to, use our website or apps (including any content or materials on them) or our services:

  • in any way that doesn’t comply with any applicable local, national or international law or regulation
  • in any way that is deceptive or fraudulent, or has any fraudulent purpose or effect
  • to access or interfere with another person’s account or information, impersonate another person, or create or use a false identity or email address
  • for your own or another person’s business purposes
  • to harm or attempt to harm any other person in any way
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (“spam”)
  • to obtain or attempt to obtain unauthorised access to or interfere with, damage or disrupt any part of our website, any computer systems, equipment, software or networks on or through which our website is stored or operated
  • to modify, adapt, decipher, decompile, disassemble or reverse engineer any of the software comprised in or in any way making up a part of our website or services provided by our website
  • to scrape, reproduce, duplicate, copy, modify, distribute, publish, resell or transmit any element comprised in our website, including any software comprised in it, the content or the services provided through it
  • to use any technology or processes of any kind to access, acquire, copy, monitor, navigate or search our website or any portion of it (including the use of data mining, robots or similar data gathering and extraction tools)
  • in any way that is not authorised by us or is detrimental to us or our third-party service providers.

You must not, and you must not allow another person to:

  • knowingly transmit any data, send or upload any material that is corrupt or contains viruses, Trojan horses, worms, logic-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware or perform any act that would cause our website to become unavailable for use by others (including via any form of denial-of service attack)
  • access without authority, interfere with, damage or disrupt any part of our website, any software, the server or other equipment or network used in the provision of our website (including where owned or used by any third party).

We may monitor your use of our services and monitor your activity for security purposes.

You must fully cooperate with us where any law enforcement authorities, regulators or court order requests or directs us to disclose the identity or locate anyone posting any material or using our website or our services in breach the above terms.

Interactive services

Sometimes, we may provide interactive services on our website, including, for example, commenting on our blog.

We don’t have to oversee, monitor or moderate any interactive service we provide on our website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content Standards

These content standards apply to any and all material which you may contribute to our website and to any interactive services or apps associated with it.

Contributions must:

  • be accurate (where they state facts)
  • be genuinely held (where they state opinions)
  • comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • contain any material which is defamatory of any person
  • contain any material which is obscene, offensive, hateful or inflammatory
  • promote sexually explicit material, violence or any illegal activity
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
  • infringe any copyright, database right or trade mark of any other person
  • be likely to deceive any person
  • be made in breach of any legal duty owed to a third party (for example be confidential information)
  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety
  • be likely to harass, upset, embarrass, alarm or annoy any other person
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person
  • give the impression that they emanate from us, if this is not the case
  • advocate, promote or assist any unlawful act including copyright infringement or computer misuse.

Linking to our website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website in any website that is not owned by you or that does not comply in all respects with the content standards set out in our Acceptable Use Policy.

Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page.

We reserve the right to withdraw linking permission without notice.

What are our services?

Companies Incorporation

  • We will monitor in near real-time all UK company incorporations and changes to existing companies. Should your details be used to register a business – either your address, your name and month/year of birth – we will alert you immediately.
  • Sometimes due to events outside our control, for example Companies House system maintenance, we may see a delay in incorporation data flowing to us. In this case, we will alert you as soon as the information is made available to us.
  • In some cases, we may alert you to a non-fraudulent company incorporation. This may be because you have incorporated a company or your name and month of birth is the same as someone who has registered a business legally. This is unavoidable and we will include on the email alert instructions on how to verify this. We are always improving our algorithms and hope to minimise false alerts but take a “better safe than sorry” stance. Should you receive too many alerts please email [email protected] and we will look into creating a specific rule for you.
  • As well as Company Director and Secretary details, we also check People with Significant Control – this is currently not searchable on the Companies House website.
  • Note that we cannot stop your details being used but we can alert you as soon as is technically possible to the fact that they have been used and we can give you instructions on how to get them removed.

 

Your subscription

  • When you subscribe to Risk Alert 247 we will, for 12 months from the payment date, monitor for usage of your details on Companies House
  • You can cancel your subscription at any time by emailing [email protected] . To ensure someone else does not cancel your membership in order to use your details we will email you to confirm cancellation and only actually cancel when you reply to the confirmation email.
  • Your subscription will automatically renew after 12 months and we will email you prior to renewal to ensure you are aware and Risk Alert 247 does not become a forgotten subscription
  • We reserve the right at any time to terminate your agreement with us and your use of our website or any products or services contained in or obtained through our website, with or without cause, immediately upon our giving you notice in writing to the email address provided by you when you registered for your account (or any email address you subsequently provide).

What we do not do:

  • Risk Alert 247 is a monitoring system and we accept no responsibility for and loss, injury or damage incurred by the fraudulent use of your details.
  • Should your details be used and we do not alert you within a reasonable period we will refund your subscription for every year you have been a member.
  • Our algorithms take account of some name variations but we cannot monitor for every single possible variation of every name as it would likely cause significant false alerts. Therefore we cannot guarantee we will identify fraudulent use for details that do not match exactly what you have sent to us – but we will use reasonable endeavours to do so.

Your privacy.

Please see our Privacy Policy on the website for details of how we use your personal information to provide you with our services.

Making changes to our terms or services

We may change these Terms, our website, apps and our services at any time. We will notify you of any changes to our Terms by sending you an email notification, by posting a notice on our website or through the services, or in any other manner we deem appropriate. Your continued use of our website, apps or our services will confirm your acceptance of the revised terms.

For changes that do not affect your rights or obligations under this agreement and that constitute a mere update of information, we may choose to not notify you directly. Please check this page from time to time to take notice of any updates made to the information here.

Accuracy and non-reliance on information

Any information provided to you as part of our services is only as accurate, complete and up to date as the information supplied to us by you or other third parties we use to obtain breach and usage data. We don’t check the information we receive from you or third parties for accuracy, currency or completeness.

We don’t assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to receive or store any user information, communications or personalisation settings.

We may change the content or functionality of our apps, website or any other method which allows access to our services at any time. Their content may be out of date at any given time, and we are under no obligation to update it.

We cannot guarantee that our website or apps or any content on them or provided as part of our services, will always be available, uninterrupted or error free. In particular our service will  ot be available if Companies House website is down.

Intellectual property rights

All intellectual property rights in our website and apps in the material published on them and in their component systems are owned by, licensed or sub-licensed to us. All content on our website and apps is subject to copyright with all rights reserved.

Images, trade marks and brands are protected by intellectual property laws and may not be reproduced or appropriated in any manner without permission of their respective owners.

You must not remove any acknowledgement that we or any of our contributors is the author of any website content or any content we provide to you as part of the services.

You may download or print or screen grab content or individual sections or pages of our website or apps for your personal use and information only, provided that any such copy has attached to it the relevant proprietary notices and/or disclaimers. Any material downloaded or otherwise obtained through our website or apps is obtained at your own discretion and risk and you are solely responsible for any damage to your computer system or device or loss of data that results from the download of any such material.

You must not modify, adapt, copy, download or post material from our website or apps nor store any part of our website or apps in any other website or app or include it in any public or private electronic retrieval system.

You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text or explanation.

If you print off, copy, download or post to social media any part of our website or apps in breach of these Terms you must, at our option, return, destroy or procure the deletion of any copies of the materials you have made.

License

You licence us to use any information, data, materials or other content (‘Content‘) you provide to us through our website or that we obtain on your behalf as part of the services we provide (such as your credit information) and you agree that we can use, modify, display, distribute and create new material using the Content so that we may provide our services to you and for any other purposes set out in these Terms, including our Privacy Policy.

By submitting Content you confirm and agree that the owner of that Content has expressly agreed that, without any particular time limit, and without the payment of any fees, we may use the Content for the purposes set out in these Terms.

Limitation of our liability

Please read the provisions of this section carefully, as they exclude or limit our liability for any losses suffered by you in connection with your use of our services.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation , nor any other liability that cannot be excluded or limited under applicable law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website and apps, any content on them or services accessed through them, whether express or implied.

We will not be liable to you or any third party for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, inability to use or unavailability of, our website (or any part of it), websites linked to it, or our services
  • Use of any products, data, information or services accessed or obtained or messages received, or transactions entered into, through or from the services obtained or accessed through our website or apps including use of or reliance on any content displayed on or made available through our website or apps
  • Unauthorised access to or alteration of your transmissions or data, or
  • Any inaccuracy or incompleteness of any information received by you or by us through our website or apps or as part of our services, including in connection with our services.

Subject to the cap on liability below, we shall only be responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if they were contemplated by you and us at the time you accepted these Terms.

Risk Alert 247 services are based on information supplied to us by third parties which is not independently verified by us. Accordingly we provide it on an “as is” basis and give no guarantees, and make no warranty or representation of any kind, in relation to it.

Although we take all reasonable steps to protect our systems using virus checking software, please note that any content downloaded from our website or apps is at your own risk. We do not accept liability for any loss or damage that you suffer as a result of any distributed denial-of-service attacks, computer viruses, Trojan horses, worms or any other damaging items resulting from your use of our website or apps. You are responsible for protecting your computer systems and other devices from exposure to viruses by the use of anti-virus software, firewalls and any other technical measures necessary. If you download any of our apps or other digital content provided by us and you suffer damage to your device or other digital content you own because we have not exercised reasonable care and skill in creating such digital content, you may be entitled to compensation or repair at our expense pursuant to your statutory rights.

Our total aggregate liability for any losses and/or damage suffered by you will be limited to £100.

General

The headings used in these Terms are for convenience only and shall not affect their interpretation.

The email address you provide to us for the purpose of our communications with you must be personal to you and relate to an email account you control.

In these Terms, unless specified otherwise, use of the singular includes the plural, use of any gender is deemed to include every gender and any reference to a person includes a corporation, a partnership and any other body or entity, and vice versa.

Use of the words, includes or including or similar words or phrases means without limitation and the use of these or similar words or phrases shall not limit the meaning of the general words.

We shall not be liable for any delay or failure to provide our services or perform any obligation under these Terms if the delay or failure is caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to confer on any person any right to enforce any term of these Terms which that person would not have had but for the Contracts (Rights of Third Parties) Act 1999.

Each of the provisions of these Terms (or part of any provision) is severable. If any such provision is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction that shall not affect the legality, validity or enforceability of the other provisions of these Terms. The provision itself shall apply with the minimum modification necessary to make it legal, valid and enforceable.

Failure or delay by us in enforcing these Terms shall not be a waiver of that or any other provision of these Terms.

You may not assign any of your rights or obligations under these Terms.

These Terms (including our Privacy Policy) constitute the whole agreement and understanding between you and us in relation to the use of our services. By using our website or our services you consent and agree to the processing of your personal information and our use of cookies in accordance with them. Except in case of fraud, all previous agreements, understandings, undertakings, representations, warranties, promises and arrangements between you and us relating to the subject matter of these Terms or your use of our website or our services are superseded, except as otherwise expressly stated in these Terms.

You agree that any notices and other communication may be given by us by email or posted on our website and this will comply with any legal requirement for such communications to be in writing. You also agree that any notice or other communication made in such manner will be deemed received by you 24 hours after email or posting.

Disputes and applicable law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with Scottish law and shall be subject to the exclusive jurisdiction of the Scottish courts.